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The Algolia integration for Zendesk supports help centers with multiple languages. Users see the results in the language they select.

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Supported languages

The Algolia integration supports these languages (locales):
  • ar: العربية / Arabic
  • ar-eg: العربية (مصر) / Arabic (Egypt)
  • bg: Български / Bulgarian
  • cs: Čeština / Czech
  • da: Dansk / Danish
  • de: Deutsch / German
  • de-at: Deutsch (Österreich) / German (Austria)
  • de-ch: Deutsch (Schweiz) / German (Switzerland)
  • el: Ελληνικά / Greek
  • en-au: English (Australia)
  • en-ca: English (Canada)
  • en-gb: English (Great Britain)
  • en-ie: English (Ireland)
  • en-us: English (United States)
  • en-150: English (Europe)
  • es: Español / Spanish
  • es-es: Español (España) / Spanish (Spain)
  • es-mx: Español (Mexico) / Spanish (Mexico)
  • es-419: Español (Latinoamérica) / Spanish (Latin America)
  • fi: Suomi / Finnish
  • fr: Français / French
  • fr-be: Français (Belgique) / French (Belgium)
  • fr-ca: Français (Canada) / French (Canada)
  • fr-ch: Français (Suisse) / French (Switzerland)
  • fr-fr: Français (France) / French (France)
  • hu: Magyar / Hungarian
  • id: Bahasa Indonesia / Indonesian
  • it: Italiano / Italian
  • ja: 日本語 / Japanese
  • ko: 한국어 / Korean
  • nl: Nederlands / Dutch
  • nl-be: Nederlands (België) / Dutch (Belgium)
  • no: Norsk / Norwegian
  • pl: Polski / Polish
  • pt: Português / Portuguese
  • pt-br: Português do Brasil / Brazilian Portuguese
  • ro: Română / Romanian
  • ru: Русский / Russian
  • sk: Slovenčina / Slovak
  • sv: Svenska / Swedish
  • th: ไทย / Thai
  • tr: Türkçe / Turkish
  • uk: Українська / Ukrainian
  • vi: Tiếng Việt / Vietnamese
  • zh-cn: 简体中文 / Simplified Chinese
  • zh-tw: 繁體中文 / Traditional Chinese

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Update translated strings

If you want to update some translations, edit the translation object in the algoliasearchZendeskHC function. For example:
JavaScript
translations: {
  placeholder: {
    de: 'In unserem Help Center suchen',
    'en-us': 'Search in our Help Center',
    fr: 'Recherchez dans notre Help Center'
  }
}

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Translatable strings

The following code lists all available translatable strings with the default values for the en-US locale:
JavaScript
translations: {
  categories: {
    'en-us': 'Categories'
  },
  change_query: {
    'en-us': 'Change your query'
  },
  clear_filters: {
    'en-us': 'clear your filters'
  },
  format_number: {
    'en-us': function (n) { return n.toString().replace(/\B(?=(\d{3})+(?!\d))/g, ','); }
  },
  filter: {
    'en-us': 'Filter results'
  },
  nb_results: {
    'en-us': function (nb) {
      return this.format_number(nb) + ' result' + (nb > 1 ? 's' : '');
    }
  },
  no_result_for: {
    'en-us': function (query) {
      return 'No result found for ' + this.quoted(query);
    }
  },
  no_result_actions: {
    'en-us': function () {
      return this.change_query + ' or ' + this.clear_filters;
    }
  },
  placeholder: {
    'en-us': 'Search in our articles'
  },
  quoted: {
    'en-us': function (text) { return '"' + escapeHTML(text) + '"'; }
  },
  stats: {
    'en-us': function (nbHits, processing) {
      return this.nb_results(nbHits) + ' found in ' + processing + ' ms';
    }
  },
  search_by_algolia: {
    'en-us': function (algolia) { return 'Search by ' + algolia; }
  },
  tags: {
    'en-us': 'Tags'
  }
}

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Localized tags

You can prefix your tags with a locale, separated by a colon. For example, if the tags of an article are:
JavaScript
[ 'Wow', 'en:Awesome', 'en-gb:Good', 'fr:Incroyable' ]
The indices for each locale only contain the tags matching their locale:
LocalesTags
All fr locales{ "label_names": ["Incroyable"] }
en-gb{ label_names: ["Good"] }
Other en locales, for example, en-us{ "label_names": ["Awesome"] }
All other locales{ label_names: ["Wow"] }
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